Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.
Shipping Time
Estimated delivery time is 5–10 business days depending on your location.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Delays
Delivery times are estimates and may be affected by external factors such as carrier delays, weather, or high demand periods.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact
If you have any questions about your order, please contact us at:
support@shopveloro.us